1. Acceptance of Terms
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “Client,” or “you”) and HiitbyTai LLC (“Company,” “we,” “our,” or “us”) governing your access to and use of the HiitbyTai platform (hiitbytai.com) and all associated services.
By checking the acceptance checkbox during account registration or checkout, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Platform.
You must be at least 18 years of age to use this Platform. By agreeing to these Terms, you represent that you are of legal age to enter into a binding contract.
2. Services Offered
HiitbyTai LLC offers the following wellness services through our Platform:
- Personal training sessions (in-person or virtual HIIT-based training)
- Nutrition guidance and meal planning services
- Wellness coaching and habit-building programs
- Mental health and mindset support resources
- Virtual and in-person consultation bookings
- Progress tracking, session management, and wellness analytics
Services are subject to availability and may be modified, suspended, or discontinued at any time with reasonable notice to active subscribers.
3. Subscriptions & Billing
Subscription Plans
HiitbyTai offers three subscription tiers with the following terms:
Month-to-Month
- Billed monthly at the standard monthly rate
- 14-day free trial for new subscribers
- No long-term commitment; cancel anytime
6-Month Plan
- Billed monthly over a 6-month commitment period
- 30-day free trial for new subscribers
- 25% discount applied to the first month
- Early termination fees may apply if cancelled before the 6-month term
12-Month Plan
- Billed monthly over a 12-month commitment period
- 90-day free trial for new subscribers
- 25% discount applied to the first 3 months
- Early termination fees may apply if cancelled before the 12-month term
Automatic Renewal
All subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. By subscribing, you authorize HiitbyTai to charge your payment method on file for each renewal period. You will receive a reminder email before your subscription renews. You may disable automatic renewal at any time through your account subscription settings.
Pricing and Taxes
All prices are displayed in US Dollars (USD). Applicable sales taxes will be calculated at checkout based on your billing address. Currently, Texas state sales tax (8.25%) applies to HiitbyTai services for clients located in Texas. Tax rates are subject to change based on applicable law.
Failed Payments
If a payment fails, we will notify you via email and attempt to reprocess the payment. Access to services may be suspended if payment cannot be collected after multiple attempts. You are responsible for maintaining a valid payment method in your account.
4. Cancellation & Refunds
Cancellation Policy
You may cancel your subscription at any time through your account settings or by contacting Support@hiitbytai.com. Upon cancellation, your subscription will remain active until the end of the current billing period. You will not be charged for subsequent billing periods.
Trial Period Cancellations
You may cancel during your free trial period without being charged. Cancellations must be submitted before the trial period ends to avoid being charged for the first billing period.
Refund Limitations
All sales are final. HiitbyTai does not offer refunds for subscription payments that have already been processed, except as required by applicable law or in cases of documented technical errors on our part. Subscription fees for the current billing period are non-refundable upon cancellation. Promotional discounts cannot be reinstated once a subscription is cancelled and restarted.
Exceptions
We review refund requests on a case-by-case basis for extenuating circumstances, including documented medical emergencies or significant service outages caused by HiitbyTai. Refund requests must be submitted within 7 days of the charge to Admin@hiitbytai.com with supporting documentation.
5. Session Policies
Session Scheduling
Personal training sessions are scheduled by your trainer based on your subscription plan and agreed-upon sessions per week. Session times are confirmed via the Platform and any applicable calendar integrations.
24-Hour Cancellation Rule
Personal training sessions must be cancelled or rescheduled at least 24 hours before the scheduled start time. Late cancellations (less than 24 hours notice) or no-shows will be counted as a used session and deducted from your session balance. Repeated late cancellations or no-shows may result in additional fees or suspension of scheduling privileges.
Session Rollover Policy
Unused sessions from one billing period may roll over to the next billing period, subject to the following conditions:
- Sessions must be unused at the time of the billing cycle reset.
- Rollover sessions are valid for up to 30 days after the original billing period.
- Rolled-over sessions expire if not used within the allowed period and are non-refundable.
- Session rollovers are not available during free trial periods.
Session Conduct
Clients are expected to arrive on time, follow trainer instructions, and maintain respectful conduct during all training sessions. HiitbyTai reserves the right to terminate a session or cancel a client's membership for disrespectful or unsafe behavior.
Trainer Cancellations
In the rare event that a trainer must cancel a session, we will make reasonable efforts to reschedule at your earliest convenience. Trainer-cancelled sessions will not be deducted from your session balance.
6. Consultation Terms
HiitbyTai offers a complimentary 15-minute virtual consultation to new subscribers. This consultation is intended to introduce you to your trainer, discuss your goals, and establish your program plan.
- Consultations must be booked through the Platform at the time of checkout or through your dashboard.
- If you skip your consultation during checkout, you may schedule it later through your account dashboard.
- Consultation slots are subject to trainer availability.
- The complimentary consultation is a one-time benefit per subscription and does not roll over if unused.
- Additional consultations beyond the complimentary session may be available at a separate fee.
7. User Conduct
By using the Platform, you agree not to:
- Violate any applicable laws or regulations.
- Provide false, misleading, or inaccurate information in your profile or health questionnaire.
- Attempt to gain unauthorized access to any part of the Platform or another user's account.
- Use the Platform for any fraudulent, abusive, or illegal purpose.
- Share your account credentials with any third party.
- Reproduce, distribute, or create derivative works from any Platform content without written permission.
- Engage in any conduct that interferes with or disrupts the integrity of the Platform.
8. Medical Disclaimer
Important Health Notice
HiitbyTai provides fitness training, nutrition guidance, and wellness coaching services. HiitbyTai is not a substitute for licensed medical care, mental health treatment, or professional medical advice. Our services are intended for generally healthy adults and do not constitute medical diagnosis, treatment, or therapy.
Before beginning any new fitness or nutrition program, you should consult with a qualified healthcare provider, particularly if you have any pre-existing medical conditions, physical limitations, or health concerns. By using our services, you acknowledge and accept these risks.
If you experience pain, dizziness, shortness of breath, or any other concerning symptoms during a training session, stop immediately and seek medical attention. Your trainer is a fitness professional, not a medical professional.
Mental health resources and mindset content provided through HiitbyTai are for general wellness purposes only and do not constitute psychotherapy, counseling, or psychiatric treatment. If you are experiencing a mental health crisis, please contact a licensed mental health professional or call the 988 Suicide & Crisis Lifeline.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIITBYTAI LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, TRAINERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:
- Your use of or inability to use the Platform or services
- Any personal injury sustained during training sessions
- Unauthorized access to or alteration of your data
- Any errors, omissions, or inaccuracies in Platform content
- Service interruptions, delays, or technical failures
Our total liability to you for any claims arising from use of the Platform shall not exceed the amount you paid to HiitbyTai in the 90 days preceding the claim.
Participation in physical training activities carries inherent risks. By enrolling in our services, you voluntarily assume all risks associated with physical exercise and training activities, including but not limited to muscle soreness, injury, and exertion-related health events.
10. Intellectual Property
All content on the HiitbyTai Platform, including but not limited to text, graphics, logos, workout programs, nutrition guides, video content, and software, is the property of HiitbyTai LLC or its content providers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
11. Termination
HiitbyTai reserves the right to suspend or terminate your account and access to the Platform at any time, with or without notice, for any of the following reasons:
- Violation of these Terms and Conditions
- Failure to pay subscription fees
- Fraudulent, abusive, or harmful conduct
- Provision of false information during registration
- Any conduct detrimental to other users or the Company
Upon termination, your right to use the Platform ceases immediately. Any outstanding subscription fees remain due and payable.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Montgomery County, Texas. You waive any objection to the exercise of jurisdiction by such courts.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the effective date above and, where appropriate, by sending you an email notification. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Platform.
14. Contact Us
For questions about these Terms and Conditions, please contact:
HiitbyTai LLC
Magnolia, TX
Email: Admin@hiitbytai.com
Support: Support@hiitbytai.com
Website: hiitbytai.com